Wholesale
Become a wholesaler
Our family is here to ensure your Brockenchack experience is unforgettable. Get in touch with us via phone, email, or simply fill out the form below, and we’ll get back to you as soon as possible.
We hope to see you exploring our vineyard soon!
Australian enquiries
For partnership or wholesale enquiries, please get in touch using our contact form below.
international enquiries
For international enquiries, please choose your country to explore:
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FAQs
Who do I contact regarding wholesale pricing?
For wholesale pricing and inquiries, please reach out to our sales team at orders@brockenchack.com.au or contact our head of sales Darren at darren@brockenchack.com.au. We’ll be happy to discuss pricing, volume discounts, and delivery details.
What countries do you export to?
We currently export to several international markets, including the United States, United Kingdom, Malaysia, New Zealand, Hong Kong, and select European countries. If you’re interested in importing Brockenchack Wines to your country, contact our export team at mack@brockenchack.com.au.
How do I become a wholesale customer?
Becoming a Brockenchack Wines wholesale partner is simple! Reach out to us via orders@brockenchack.com.au or 07 5458 7700 to discuss your needs. We’ll guide you through the setup process, including account creation, credit terms (if applicable), and your first order.
Do you offer rebates or volume discounts?
Yes! We offer competitive volume discounts and rebates based on order size and frequency. Please contact our sales team for more information on how to qualify.
What is the minimum order quantity (MOQ) for wholesale?
Minimum order: 6 bottles (1 carton).
Free shipping: 36 bottles (6 cartons) and above, Australia-wide.
Mixed cartons are welcome (subject to availability). For trade pricing and lead times, please get in touch with our wholesale team at darren@brockenchack.com.au.
Can you provide custom labeling and bottling for other businesses?
Absolutely. With our in-house bottling plant, we offer custom labeling and bottling services for B2B and B2C clients. Minimum order quantities and setup fees apply — contact us to discuss your project.
How long does it take to fulfill a wholesale order?
We aim to process and dispatch wholesale orders within 5-7 business days. For custom labeling or large volume orders, lead times may vary — we’ll confirm timeframes upon order placement.
Do you offer exclusive distribution partnerships?
We’re open to discussing exclusive distribution agreements in select regions or international markets. If you’re interested in becoming a key Brockenchack partner, reach out to our leadership team to explore opportunities.
Can you provide marketing support for wholesalers?
Yes! We’re committed to supporting our wholesale partners. We offer promotional materials, digital assets, and staff training to help you sell Brockenchack Wines effectively.
What payment terms do you offer?
Our standard payment terms are 30 days from invoice date for approved wholesale customers. First-time orders may require prepayment.
What happens if there’s an issue with my order?
If you encounter any issues with your order — whether it’s a delivery problem, damaged stock, or incorrect items — contact us immediately at orders@brockenchack.com.au or 07 5458 7700 and we’ll resolve it promptly.
Do you offer sample packs for potential wholesale customers?
Yes! We can arrange sample packs for serious wholesale inquiries. Contact our team to discuss which wines best suit your business.