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Membership Terms & Conditions

Wine Club Memberships

By signing up to our Wine Club you are committing to a minimum of one year, after which time you can opt out or unsubscribe via your online login (or via email to megan@brockenchack.com.au). Otherwise your membership will roll over from year to year, indefinitely.

You will receive 15% off all of our wines and free delivery on all orders for the duration of your Wine Club membership.

Your credit card will automatically be charged prior to your wine being dispatched. No credit card details are stored within our website. They are only retained by our payment gateway provider Stripe, who adhere to the strictest security protocols.

You must be over 18 to sign up to this Wine Club. Proof of ID may be requested.

A physical delivery address must be provided. We cannot deliver to a PO Box. Your wine will be delivered by courier and someone over the age of 18 will need to sign for the wine. If it is not possible to have someone home to receive your delivery, please supply your ‘Authority to Leave’ instructions clearly noting where the driver is to leave the wine (somewhere out of sight and out of the sun). Note, neither the Courier, nor Tambavale Pty Ltd T/A Brockenchack will take responsibility for wine left exposed to sight by passers by or exposed to direct sunlight. It is the responsibility of the customer to supply specific instructions on a safe place to leave the wine.

Wines listed in pre-selected ‘packs’ are indicative only and may be adjusted or substituted depending on the season and availability. Replacements will be always be of equal or greater value. Prices may increase in future years but you will be notified prior to any price increases and will be given the opportunity to opt out at that time if desired.

Wine Club members who select their own mix must chose 12 bottles but can make up their selection from any of our wines avaialable. On occassion some wines selected may be sold out. We try wherever possible to hold some wines back for our wine club members’s orders. Where this is not possible, we will subsitute with something similar to approximately the same value and re-supply your preferred wine with you next shipment, if available by then.

Your membership details will not be shared with any third parties.

By signing up to this Wine Club you are authorising us to automatically add you to our electronic newsletter mailing list.

Cousin Memberships

By signing up to our premium Cousin Membership you are committing to purchasing  a minimum of two 6 packs of Jack Harrison Shiraz for a minimum of 2 years, after which time you can opt out via your login profile (or via email to megan@brockenchack.com.au). Otherwise your membership will roll over from year to year, indefinitely.

You will receive between 15-30% off all of our wines and free delivery on all orders for the duration of your Cousin membership.

Your credit card will automatically be charged prior to your wine being dispatched. No credit card details are stored within our website. They are only retained by our payment gateway provider Stripe, who adhere to the strictest security protocols.

You must be over 18 to sign up to this Wine Club. Proof of ID may be requested.

A physical delivery address must be provided. We cannot deliver to a PO Box. Your wine will be delivered by courier and someone over the age of 18 will need to sign for the wine. If it is not possible to have someone home to receive your delivery, please supply your ‘Authority to Leave’ instructions clearly noting where the driver is to leave the wine (somewhere out of sight and out of the sun). Note, neither the Courier, nor Tambavale Pty Ltd T/A Brockenchack will take responsibility for wine left exposed to sight by passers by or exposed to direct sunlight. It is the responsibility of the customer to supply specific instructions on a safe place to leave the wine.

Vintages of Jack Harrison will vary depending on availability. You will generally receive the save vintage for your 2 deliveries each year and move on to the next vintage the following year. There may be occasion where you receive the same vintage more than twice.

Prices may be subject to change in future years but you will be notified prior to any price increases and will be given the opportunity to opt out at that time if desired.

Wines in the optional mixed dozen:

Wines in the optional mixed dozen pack will be seasonal selections made up from our core range of Mackenzie William 1896 Riesling, On Point Pinot Grigio, Tru-Su Rose, Great Scott Sparkling Shiraz and Zip Line Shiraz.

Prices of these wines/this mixed dozen pack may be subject to change in future years but you will be notified prior to any price increases and will be given the opportunity to opt out at that time if desired.

Your membership details will not be shared with any third parties.

By signing up to this membership program you are authorising us to automatically add you to our electronic newsletter mailing list.

Access to Darren Naylor for hosting corporate wine tastings, lunches or dinners will be available to Cousin members. These events may be subject to a per head charge and in some instances basic travel and accommodation costs may apply for Darren.

Sign Up to Our Mailing List and Receive $20 off your next dozen order.
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